Contact information
Contact Us
We’re here to help.
If you have any questions about your order, shipping, returns, our Forever Knot Bracelet, or anything else, please contact us by email:
Email: wearnurlo@gmail.com
We aim to respond to all messages within 24–48 business hours.
When contacting us about an existing order, please include your full name and order number so we can assist you as quickly as possible.
Customer Support
You can contact us for:
- Order status and tracking
- Shipping questions
- Returns and refunds
- Product questions
- Warranty assistance
- Changes or issues with your order
- General enquiries
Response Times
Our customer support team operates during regular business days. Messages received on weekends or holidays may take a little longer to receive a response.
We kindly ask that you avoid sending multiple emails about the same enquiry, as this may delay our response.
Contact email:
we arnurlo@gmail.com